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Training your pet to use the pet door

Most pets will learn to use the pet door almost at once but there are a few who may be a little nervous at first. The following tips will help your pet to take full advantage of the outdoor freedom and indoor comfort - which you want for your pet – and which your new pet door provides.

The most important rule is to be patient with your pet. Don’t be in a hurry. Let your pet work out for itself that it can go in and out of doors. Don’t force it through the flap or it may become frightened. Many pet owners install pet doors when they move house. If this applies to you, make sure that your pet is familiar with his or her surroundings before you fit the pet door.

Take it on supervised trips outdoors on a leash and make sure it also feels secure and comfortable in its new indoor environment. Cats especially can develop long lasting fears in unfamiliar surroundings. Once you have installed your pet door, leave the flap open for some time. You can do this by using a long strip of masking tape; open the flap and use the tape to keep it held open by fixing the other end of the tape to the surface above.

Make sure that the fixing is secure so that the flap can not fall down accidentally. Let your cat become familiar with it and go in and out freely. Establish a motive for your pet to use the door, for cats, a good one is food. First feed the cat near the door, inside and then near the door outside. Repeat as often as you need to. Most cats, especially kittens, also have a strong urge for freedom, perhaps to hunt.

Cats are also social creatures - they enjoy the company of other cats. This can be another reason for them to explore outside. Dogs can be trained to use the pet door in a matter of hours. Dogs respond to encouragement, repetition and especially play, so why not use the door as part of a game? E.g. throwing a ball through the pet door. Pat and congratulate the dog when the pet door is used appropriately. Repeat several times congratulating the dog every time he uses the pet door. If this is something new to your pet, it may take some patience to teach your pet how to use it. When your pet makes progress give them a lot of praise - they’ve earned it!

Cleaning the pet door

Your pet door is constructed in the highest quality material with a toughened fl ap and has been designed to last for many years. To maintain its appearance, occasional wiping with a damp cloth is all that is necessary.

3 year warranty

Your Staywell product is provided with a three year warranty. Warranty covers the replacement of parts, or at the Company’s discretion the replacement of a complete product. Warranty only covers manufacturing defects and does not cover consumer misuse or damage. In the event that a warranty claim is necessary, please contact Staywell Customer Care. Please only return goods for inspection on the authorisation of a Customer Care Representative who will advise you of the procedures.